Terms of Use

Please read these Terms of Use carefully before accessing or using our website or services.

MAYGROVE Inc. (together with its affiliates, “MAYGROVE”, “we”, “us”, or “our”) owns and operates the website located at https://maygrove.com/ (the “Website”). MAYGROVE provides a connected plant-growing experience through its plant-growing devices, related products, artificial intelligence features, device camera functionalities, cloud-based services, subscriptions, content, and features available via the Website, mobile applications (the “Apps”), and other digital or device-based platforms (collectively, the “MAYGROVE Service” or the “Services”).

To make these Terms easier to read, the Website, Apps, AI assistant features, device-integrated functionalities, cloud services, subscriptions, and all related offerings are collectively referred to as the “Services”.

By accessing or using the Services, purchasing a MAYGROVE product, registering for an account, or otherwise interacting with the Services in any way, you (“you” or the “user”) acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”), which, together with MAYGROVE’s Privacy Policy, Return Policy, Warranty Policy, Subscription Terms, and any other policies incorporated herein by reference, form a legally binding agreement between you and MAYGROVE. If you do not agree to these Terms, you may not access or use the Services.

By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our Services.

1. ONLINE STORE & SERVICE TERMS

By agreeing to these Terms of Use, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.

To use our Services, you may register for an account using your mobile phone number or email address. Access to your account will be granted via a one-time passcode (OTP) sent to your registered contact method. You are responsible for maintaining the security of your mobile device or email account used to receive such passcodes. You may have the option to link your MAYGROVE account with other third-party accounts for convenience, subject to those third parties’ terms and privacy policies.

Any and all content, data, graphics, photographs, images, audio, video, software, systems, processes, trademarks, trade names and other information including without limitation, the "look and feel" of the Websites (collectively, the "content") are proprietary to MAYGROVE or third-party licensors. The content is protected by Canadian, United States and international copyright and trademark laws.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. GENERAL CONDITIONS

We reserve the right, in our sole discretion, to take any actions we deem necessary and appropriate to preserve the integrity of the Services.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without our express written permission.

Device Control and Communication. Our Services allow you to send instructions (e.g., selected plant profile, desired humidity) from the App to your MAYGROVE device. The device will automatically adjust its settings based on your instructions and may send operational results or notifications back to the App. You are solely responsible for the instructions you send. MAYGROVE is not liable for any outcomes resulting from your configuration or the device’s autonomous execution of those commands.

3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

AI Assistant & Chatbot. Our Services may include an AI-powered assistant or chatbot to provide information, suggestions, or answer questions. Such AI-generated content is for general informational and entertainment purposes only and does not constitute professional advice (horticultural, legal, or otherwise). MAYGROVE does not warrant the accuracy, completeness, or usefulness of any AI-generated content. Your reliance on such information is at your own risk.

4. MODIFICATIONS TO THE SERVICES AND PRICES

Prices for our products and subscriptions are subject to change without notice. We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.

5. PRODUCTS OR SERVICES; USE OF PRODUCTS AND CONSUMPTION OF PRODUCE

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your computer monitor's display will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction, and to limit the quantities of any products or Services that we offer.

Use of Products and Consumption of Produce at USER's Risk. USER ASSUMES SOLE AND EXCLUSIVE RESPONSIBILITY AND LIABILITY FOR ANY CLAIMS OR DAMAGES ARISING FROM USE OF THE MAYGROVE PRODUCTS, THE SERVICES, AND PLANTS GROWN USING THE PRODUCT BY USER OR ANY THIRD PARTY. USER SHALL BE SOLELY RESPONSIBLE FOR, AND MAYGROVE SHALL HAVE NO RESPONSIBILITY FOR (1) PROPERLY DISPOSING OF WASTE, PLANTS, AND OTHER MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM THE PRODUCTS OR SERVICES, OR FROM EATING PRODUCE GROWN ON MAYGROVE DEVICES; (3) FUNGI, ALGAE, BIOFILM, BACTERIA, OR OTHER BIOLOGICAL GROWTH THAT MAY DEVELOP FROM USE OF THE PRODUCTS OR SERVICES. USER IS SOLELY RESPONSIBLE FOR ENSURING THAT USE OF THE PRODUCTS AND SERVICES COMPLIES WITH ALL APPLICABLE LAWS AND REGULATIONS.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases and transactions made at our store. For more detail, please review our Returns Policy.

7. OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties. We shall have no liability whatsoever arising from your use of optional third-party tools.

MAYGROVE is in no way responsible for the content of any third-party site that may be linked to the website. We are not liable for any harm or damages related to the purchase or use of goods, services, or content on any third-party websites.

8. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us comments, creative ideas, suggestions, proposals, plans, photographs, graphics, charts, or other materials (collectively, 'Comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any Comments that you forward to us. We are under no obligation to maintain Comments in confidence, pay compensation, or respond.

Camera, Cloud Sharing, and Time-Lapse Features. Our Services allow you to capture images and video via the device's camera, synchronize them to the cloud, generate time-lapse videos, and share them. By using these features, you grant MAYGROVE a worldwide, perpetual, irrevocable, non-exclusive, sub-licensable, transferable royalty-free license and right to use, copy, transmit, distribute, publicly perform and display, edit, modify, and make derivative works from your captured content for the purpose of providing, improving, and promoting the Services. You represent and warrant that you own or have all necessary rights to any content you upload or share, and that such content does not infringe or violate the rights of any third party . You are solely responsible for any content you capture, upload, or share.

Your submission of personal information through the store is governed by our Privacy Policy.

9. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

10. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:

We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

11. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

You expressly agree that your use of, or inability to use, the service is at your sole risk.

Except as expressly stated by us, the Website, the Services, the Products and the Content are provided on an 'AS IS', 'where is', and 'with all faults' basis. We make no representations or warranties of any kind, whether express or implied, including but not limited to: (i) the availability, accuracy, or completeness; (ii) uninterrupted access; or (iii) any warranties of title, non-infringement, merchantable quality, or fitness for a particular purpose.

IN NO CASE SHALL MAYGROVE INC., OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT (INCLUDING AI-GENERATED CONTENT), OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. INDEMNIFICATION

You agree to indemnify, defend and hold harmless MAYGROVE Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, made by any third-party due to or arising out of your breach of these Terms of Use, your violation of any law, or your violation of the rights of a third-party.

13. SEVERABILITY

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

14. CHANGE AND TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, MAYGROVE reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. Further, MAYGROVE reserves the right to change these Terms at any time. You are responsible for regularly reviewing the Terms. Continued use of the Services after any such changes shall constitute your consent to be bound by such changes.

15. ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements.

16. GOVERNING LAW AND JURISDICTION

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of US.1320 S BAKER AVE STE B, ONTARIO, CA 91761, USA.

17. CONTACT INFORMATION

Questions about the Terms of Use should be sent to us at support@maygrove.com.